The front desk cannot keep up
Calls come in at the same time as messages in Telegram and Instagram. Some patients simply do not wait for a reply.
Alter takes bookings in messengers around the clock
For clinics and dental practices in Uzbekistan
Fewer calls to the front desk. More patients in the chair.
Alter takes bookings in Telegram and Instagram, keeps the schedule by doctor and room, and reminds the patient a day and two hours before. Patient history in one place, access by role.
7 days free · No card · Migration from Altegio — free
Wednesday, 13 August
Yunusabad · 3 rooms
1Room 1 · Therapy2Room 2 · Surgery3Room 3 · Orthodontics
09:0010:0011:0012:0013:0014:00
Caries treatment
Professional cleaning
Tooth extraction
Free
Consultation
Braces fitting
D
Dilnoza A. · Telegram
Reminders a day and 2 hours before
Dilnoza, hello. A reminder: tomorrow at 09:00 you have an appointment with Dr Sanjar, room 1. Reply “reschedule” if you need another time.
Dilnoza, we are expecting you at 09:00. The clinic is in Yunusabad, room 1. Please bring your previous X-rays.
Booked without the front desk
Caries treatment · 13 August, 09:00 · Dr Sanjar · room 1 · +998 90 123 45 67
Patients get lost on the way to the chair
Patients do not show up and give no warning
An hour of the doctor's time is wasted, even though another patient could have taken that slot.
Reminders a day and 2 hours before, rescheduling in one reply
Patient history is scattered
Part in a paper card, part in a chat, part in the doctor's memory. At the appointment it has to be pieced together again.
One patient card with history, prescriptions and notes
Front desk, schedule and history in one system
Booking by doctor and room, reminders a day and 2 hours before, patient history, role-based access and data encryption.
Booking by doctor and room
The schedule accounts for both the doctor and the room: two appointments will never land in the same chair.
AI administrator
Replies in Telegram and Instagram in Russian and Uzbek, understands voice messages, books and reschedules appointments.
Patient card
Appointments, prescriptions, notes and amounts. You can see when the patient came and when to expect them again.
Double reminders
A day before — to confirm, two hours before — so they make it. Fewer no-shows.
Role-based access
The doctor sees their own, the front desk sees the schedule, the manager sees the whole picture and reports.
Till and finances
Payments by service and doctor, expenses, daily revenue — without reconciling spreadsheets by hand.
Patient card
The doctor opens the card and sees everything that came before
Appointments, prescriptions, allergies and notes in one card, not in different notebooks and chats. The patient does not have to tell their story all over again.
- Appointment history, prescriptions and X-rays collected in one card
- Notes on intolerances and special conditions right in front of the doctor
- The patient does not retell their history when changing doctors
- The curator migrates your base from Altegio — free of charge
DCard No. 1042
Dilnoza A.
+998 90 123 45 67 · Chilanzar
Doctor's note
Lidocaine intolerance — use an alternative
13 Aug450,000 UZS
Caries treatment
Dr Sanjar · room 1
2 Jul280,000 UZS
Professional cleaning
Dr Sanjar · room 1
18 May120,000 UZS
Consultation and X-ray
Dr Gulnora · room 3
Next appointment: 20 AugustAccess: attending doctor
Confidentiality
Patient data is protected, access is by role
The doctor sees only their own patients and appointments. The front desk sees the schedule without medical notes. The full picture and exports belong to the clinic manager.
Patient data is encrypted
Transfer and storage are secured; access only for staff with the right permissions.
Activity log
You can see who opened a card, changed a booking or exported data, and when.
AI
The AI recognises voice messages in Uzbek and Russian, clarifies details in simple phrases, and in a complex case hands the conversation over to an administrator — the patient is never left without a reply.
Prepayment — and the slot stops vanishing
The doctor's most expensive hour of the week is booked, and in the morning — silence: the patient simply did not come. No call, no cancellation, no chance to give that time to another patient.
Turn prepayment on — a percentage of the total or a flat amount. The invoice goes out right at booking: the patient pays by card, the money lands in your own till, and the slot is held while the payment goes through. Not paid — the slot is free again and the next patient takes it.
Nothing to learn
You will not have to set anything up yourself. Inside it works like Telegram: lists and buttons — and support replies there too, not in tickets.
We set up doctors, rooms and services
Send a price list or a link to your Instagram — we enter the services, appointment durations and room schedules ourselves and show them back to you for a check.
We migrate your patient base
From Altegio, a logbook or Excel — patients, numbers, appointment history and upcoming bookings. Free of charge.
We show your front desk
Fifteen minutes and you are ready to work. If anything slips, support replies in Telegram.
What it costs
Put your own set together: the CRM is priced per staff member and per period, the AI agent is priced per message. Messages never expire.
How many staff do you have?
Up to 2
You can change the number of staff at any time inside Alter.
Save30%
Enter promo code ALTER30 while your trial is running — the first 7 days after signing up — and get 30% off the 3, 6 and 12-month plans. First subscription only; once the trial ends the offer is gone.
The monthly figure is spread over the whole period, bonus months included: you pay for the period up front at 72 000 sum per employee a month, and the bonus months come free. The first 7 days of the CRM are free and we do not ask for a card. We gift 200 messages at signup so you can see how the AI answers your clients. Messages are paid for once, never expire and are not tied to the CRM period — when they run out, you top up by any amount.
Frequently asked questions
How is patient data protected?
Data is transferred and stored encrypted, access is granted by role, and every action with cards is recorded in a log. When an employee leaves, their access is switched off immediately and the cards stay with the clinic.
Is Alter suitable for a multi-specialty clinic?
Yes. You can run several specialties, doctors and rooms, and set different services and appointment durations. The schedule is built by both doctor and room, so there are no overlaps.
Does the AI understand Uzbek voice messages from elderly patients?
Yes. The AI recognises voice messages in Uzbek and Russian, clarifies details in simple phrases, and in a complex case hands the conversation over to an administrator — the patient is never left without a reply.
What does the doctor see, and what does the front desk see?
The doctor sees their patients, their history and notes. The front desk sees the schedule, contacts and payments without medical records. The manager sees everything, including reports.
Can I migrate my patient base from Altegio?
Yes, the curator migrates patients, services and appointment history free of charge. Migration and setup usually take one day.
Do I need to train the front desk?
The curator runs training at launch and stays in touch. The interface is in Russian and Uzbek and works on both phone and computer.
Download the Alter apps
Patients book and get reminders, doctors and the clinic manager see the schedule and appointments straight from the phone.
Booking app for clients
Your bookings, reminders and one-tap rebooking — every salon in one place.
Business app for professionals
The day, the bookings and the money always at hand: add a booking between clients, mark a payment and see how the shift is filling up.
