For auto repair shops and detailing studios

Requests don't get lost. Cars arrive on schedule.

Alter gathers requests from Telegram, Instagram and phone calls into one feed, books cars onto stations by time and keeps a work history for every licence plate.

7 days free · No card required · Migration from Altegio is free

Instagram · 08:40

Chevrolet Malibu · 01 B 456 AA. Voice note · 0:14 — asks for a polish before Friday

Phone call · 09:03

Chevrolet Cobalt · 01 C 789 DE. Missed call — Alter messaged them in Telegram on its own

Request turned into a booking

Station 1 · 10:00 · Cobalt 01 A 123 BC · car history attached

Stations and bays · Friday

Chilanzar

4 new requests
SStation 1 · washBBay 2 · detailing
10:0011:0012:0013:0014:0015:00

Interior deep clean

Full wash

Two-stage polish

Free — take a request
S

Sanjar · Telegram

08:12 — the shop is still closed

Cobalt, I need an interior deep clean. When can I come in?

Station 1 is free today at 10:00. The deep clean is 450,000 UZS, about 3 hours. What's your plate number?

01 A 123 BC

Request turned into a booking

Station 1 · 10:00 · Cobalt 01 A 123 BC · car history attached

Half of the requests get lost on the way to the bay

Requests in three places — half get lost

Telegram, Instagram and phone calls. While the mechanic is under a car, the message stays unread.

Every channel in one feed, AI replies instantly

“Come by tomorrow” — and a queue of five cars

Nobody counted how many stations were free. Clients wait in the yard and drive off.

Bookings by station and bay with the real workload

The work history lives in the mechanic's head

What was done to this car six months ago is remembered only by the person who did it. And he's on holiday.

Work history tied to the licence plate and VIN

From request to work order — in one system

Every request from Telegram, Instagram and phone calls in one feed, bookings by station and bay, a work history for every car, work orders.

One request feed

Telegram, Instagram, website and missed calls — in one list with statuses.

AI administrator

Replies in Russian and Uzbek, understands voice notes, clarifies the car and the job, sets the time.

Stations and bays

Booking onto a specific station with the job duration. Two cars will never end up in the same bay.

Car history

Jobs, amounts, photos and notes for every licence plate and VIN — for every client of the shop.

Work orders

Jobs, materials and parts in one document. The total goes straight to the till.

Bringing clients back

Reminders about recurring jobs — deep clean, polish, replacements — based on the date of the last visit.

Car history

What was done to this car — visible by plate number

Jobs, amounts, the mechanic's remarks and before/after photos are tied to the licence plate and VIN. The mechanic is on holiday — the history is still at hand.

  • Jobs and amounts are tied to the licence plate and VIN, not to the mechanic's memory
  • Check-in photos record the car's condition before the work
  • The mechanic sees his work orders, the owner sees the whole picture and the revenue
  • Migrating your client and car base from Altegio is free
01A

Chevrolet Cobalt

01 A 123 BC · Sanjar · +998 93 456 78 90

4 visits

Mechanic's note

Chip on the bonnet before polishing — recorded in the check-in photos

12 Aug

Two-stage polish

Timur · bay 2

1,200,000 UZS
4 Jun

Interior deep clean

Sanjar · station 1

450,000 UZS
20 Mar

Full wash

Aziz · station 1

120,000 UZS
Work order No. 318Mileage 96,400 km
Every channel in one feed

No more “come by tomorrow” and queues of five cars

AI replies in Telegram and Instagram in Russian and Uzbek, clarifies the car and the job and immediately books a time on a free station. You see the workload of every bay.

Instagram · 08:40

Chevrolet Malibu · 01 B 456 AA. Voice note · 0:14 — asks for a polish before Friday

Phone call · 09:03

Chevrolet Cobalt · 01 C 789 DE. Missed call — Alter messaged them in Telegram on its own

AI

Replies in Russian and Uzbek, understands voice notes, clarifies the car and the job, sets the time.

Prepayment — and the slot stops vanishing

A bay is booked for half a day of polishing, and in the morning — silence: the car simply did not arrive. No call, no cancellation, no chance to give that time to someone else.

Turn prepayment on — a percentage of the total or a flat amount. The invoice goes out right at booking: the client pays by card, the money lands in your own till, and the station is held while the payment goes through. Not paid — the station is free again and the next car takes it.

Nothing to learn

You will not have to set anything up yourself. Inside it works like Telegram: lists and buttons — and support replies there too, not in tickets.

  1. We enter jobs and stations

    Send a price list or a link to your Telegram or Instagram — we set up the jobs, prices, stations and bays and show it back to you for a check.

  2. We migrate your base

    From Altegio, spreadsheets or a notebook — clients, cars with plate numbers, work history and upcoming bookings. Free of charge.

  3. We show your service advisor

    Fifteen minutes and you are ready to work. If anything slips, support replies in Telegram.

What it costs

Put your own set together: the CRM is priced per staff member and per period, the AI agent is priced per message. Messages never expire.

How many staff do you have?

Up to 2

You can change the number of staff at any time inside Alter.

Save30%

Enter promo code ALTER30 while your trial is running — the first 7 days after signing up — and get 30% off the 3, 6 and 12-month plans. First subscription only; once the trial ends the offer is gone.

3 months +1 bonus

−30%

4 months in total

  • Up to 2 staff members
CRM108 00076 000 sum/mo

Total to pay — 302 400 sum: 3 months + 1 bonus of CRM up front.

You save 129 600 sum

6 months +3 bonus

−30%

9 months in total

  • Up to 2 staff members
CRM96 00067 000 sum/mo

Total to pay — 604 800 sum: 6 months + 3 bonus of CRM up front.

You save 259 200 sum

12 months +9 bonus

−30%

21 months in total

  • Up to 2 staff members
CRM82 00058 000 sum/mo

Total to pay — 1 209 600 sum: 12 months + 9 bonus of CRM up front.

You save 518 400 sum

The monthly figure is spread over the whole period, bonus months included: you pay for the period up front at 72 000 sum per employee a month, and the bonus months come free. The first 7 days of the CRM are free and we do not ask for a card. We gift 200 messages at signup so you can see how the AI answers your clients. Messages are paid for once, never expire and are not tied to the CRM period — when they run out, you top up by any amount.

Frequently asked questions

Does Alter suit detailing studios and car washes?

Yes. Jobs are set with a duration and tied to a station or bay: a 40-minute wash and a 6-hour polish fit in the same schedule. Before and after photos are stored in the car's card.

Is there parts and materials tracking?

In a work order you can list materials and parts with price and quantity, and the stock is written off from the warehouse. The total for jobs and materials goes straight to the till.

How do requests from different channels end up in one feed?

Telegram, Instagram, website requests and missed calls are collected into one list. AI replies instantly, and you see the status of every request: new, in progress, booked.

Does the AI understand Uzbek and voice notes?

Yes. A client can send a voice note in Uzbek or Russian — the AI recognises the request, clarifies the plate number and offers a free time.

What does the mechanic see, and what does the owner see?

The mechanic sees his work orders and the workload of his station. The owner sees every request, the revenue, car history and reports by station and mechanic.

How do I migrate my client and car base?

The curator migrates clients, cars, services and work history from Altegio or spreadsheets for free — usually within one day.

Didn't find your answer?

Message us on Telegram — usually the fastest reply.

Download the Alter apps

Clients book their car in for service and get reminders, owners and mechanics run the shop straight from the phone.

Booking app for clients

Your bookings, reminders and one-tap rebooking — every salon in one place.

Get it on Google PlayDownload on the App Store

Business app for professionals

The day, the bookings and the money always at hand: add a booking between clients, mark a payment and see how the shift is filling up.

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We'll gather all your requests into one feed in a day

The curator will connect Telegram and Instagram, set up stations, services and work orders, and migrate your client base.

CRM for auto repair shops — requests from messengers and car history — Alter